Free tool
1:1 script generator
If your 1:1 turns into a pipeline review, your rep already got the message: you care about the number, not the person carrying it. Pick the situation and bring the right questions.
What's your rep's situation?
Goal of the conversation:
How to open:
Avoid:
How to close:
Three rules for any 1:1
- Pipeline gets reviewed in the pipeline meeting. The 1:1 is about the person: what's blocking them, which skill is missing, where they want to go.
- Predictable disarms. Same day, same format. A loose "we need to talk" at 5 p.m. on Friday puts the other person's brain in defense mode, and a brain on defense doesn't learn.
- Talk less than 30% of the time. If you talked more than that, it was a lecture.
Want to see where the whole team stands? Take the sales team diagnostic.